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🔒 Privacy Policy

Last updated: November 1, 2025

This Privacy Policy explains how compuute.io ("we", "our" or "us") collects, uses, protects and shares your personal information when you use our website, products or services ("you", "your").

We are committed to respecting your privacy and processing your data in a transparent, secure manner and in compliance with applicable regulations, including GDPR.

1. Information We Collect

We may collect the following categories of data:

Contact Information

  • Name
  • Email address
  • Phone number

Account Information

  • Username, profile picture (if provided)
  • User preferences
  • Information related to the use of our services

Payment Information

  • Payment details (processed through a secure provider)
  • Billing address
Note: Credit card information is never stored on our servers.

Technical and Usage Data

  • IP address
  • Browser type, operating system, device
  • Pages viewed, browsing duration, interactions
  • Performance data and technical logs

Data Provided in Connection with Using Our Products

Depending on the features used, this may include:

  • Content you upload or create
  • Data generated by AI to provide our services
  • Messages and exchanges with our support

2. How We Use Your Information

We use your data for the following purposes:

Provision and Improvement of Our Services

  • Authentication, account access
  • Operation of our tools and platforms
  • Performance analysis and service optimization

Personalization

  • Adapt user experience
  • Provide relevant and contextualized content

Communication

  • Response to requests
  • Technical support
  • Service-related notifications
  • Newsletter sending only with your explicit consent

Transactions

  • Payment processing
  • Order and subscription management

Security

  • Detection, prevention and investigation of fraudulent activities
  • Protection of the integrity of our systems

Legal Compliance

  • Compliance with our legal or regulatory obligations

3. How We Share Your Information

We never sell your personal data.
We may share your information in the following cases:

Service Providers

Third-party providers acting on our behalf:

  • Hosting
  • Payment
  • Analytics
  • Support
  • AI or technical processing services

These providers only have access to data strictly necessary.

Legal Requirements

If required by law or in the context of legal proceedings.

Business Transfers

In the context of a merger, acquisition or reorganization of the company. You will then be informed of processing changes.

Affiliates

Only in the context of activities related to our services and under strict contractual conditions.

4. Data Security and Retention

We implement technical and organizational measures such as:

  • Encryption (in transit and at rest)
  • Restricted access
  • Security testing
  • Infrastructure monitoring

We retain your data only for the duration necessary for the purposes for which it was collected, in accordance with regulations.

5. Cookies and Tracking Technologies

We use:

  • Necessary cookies (site functionality)
  • Analytics cookies (performance, statistics)
  • Preference cookies

You can manage or disable cookies from your browser. A consent banner is presented during your first visit, in compliance with GDPR.

6. Your Rights (GDPR)

You have the following rights:

  • Right of access: obtain a copy of your data
  • Right of rectification
  • Right to erasure ("right to be forgotten")
  • Right to object
  • Right to restriction of processing
  • Right to data portability
  • Right to withdraw your consent at any time

To exercise your rights, please contact us via the contact form available on the website.

7. Children's Privacy

Our services are not intended for persons under 18 years of age. We do not knowingly collect information about minors.

8. International Transfers

If data is transferred outside the EU, we apply:

  • standard contractual clauses,
  • appropriate safeguards,
  • and compliance controls.

9. Changes to This Policy

We may update this policy to reflect changes:

  • legal,
  • technical,
  • or operational.

The most recent version will always be available on our site with the update date.

10. Contact Us

For any questions regarding this policy or the processing of your data:
📫 Please use the contact form available on our website.